{"id":6851,"date":"2026-06-23T11:23:32","date_gmt":"2026-06-23T09:23:32","guid":{"rendered":"https:\/\/sites.mm.ehb.be\/trm\/?p=6851"},"modified":"2026-06-23T11:23:32","modified_gmt":"2026-06-23T09:23:32","slug":"more-than-just-a-ticket-mon-parcours-chez-aviapartner","status":"publish","type":"post","link":"https:\/\/sites.mm.ehb.be\/trm\/2026\/06\/23\/more-than-just-a-ticket-mon-parcours-chez-aviapartner\/","title":{"rendered":"More than just a ticket: Mon parcours chez Aviapartner"},"content":{"rendered":"\n
\"De
A mirror selfie in my Aviapartner Uniform. <\/figcaption><\/figure>\n\n\n\n
\n

Seize semaines de stage \u00e0 l\u2019a\u00e9roport\u2026 et pourtant, je n\u2019ai pas eu l\u2019occasion de prendre l\u2019avion moi-m\u00eame…
Mais cette exp\u00e9rience m\u2019a apport\u00e9 bien plus qu\u2019un simple souvenir amusant.

During my internship as an Aviapartner Ticketing Agent, I discovered a side that passengers rarely get to see. Behind every airline ticket lies a complex world of rules, conditions, and the famous \u201csmall letters\u201d that many travellers tend to overlook.

C\u2019est souvent \u00e0 ce moment-l\u00e0 que les probl\u00e8mes commencent. Lorsque les passagers ne lisent pas attentivement les conditions de leur billet, ils se retrouvent parfois confront\u00e9s \u00e0 des situations inattendues, et c\u2019est alors qu\u2019ils viennent chercher de l\u2019aide au comptoir de ticketing.

Every day at the airport was different. Some days, I had the opportunity to make someone\u2019s journey easier by selling a ticket, solving a problem, or finding a solution when something had gone wrong at check-in or before that. Those moments were incredibly rewarding and gave me a lot of motivation.

Bien s\u00fbr, tout ne se passait pas toujours parfaitement. J\u2019ai \u00e9galement d\u00fb faire face \u00e0 des passagers m\u00e9contents ou frustr\u00e9s, alors que les r\u00e8gles impos\u00e9es par les compagnies a\u00e9riennes limitaient parfois les solutions que je pouvais proposer. Ces situations m\u2019ont appris \u00e0 rester professionnel, calme et respectueuse, m\u00eame sous pression.

One of the most valuable lessons I learned is that a ticketing agent does far more than simply sell tickets. In many ways, ticketing is the backbone of a successful journey. Without a valid ticket, there is no departure and, consequently, no trip.

Les agents de ticketing assument une responsabilit\u00e9 importante, souvent m\u00e9connue des passagers. Cette exp\u00e9rience m\u2019a permis de mieux comprendre l\u2019importance de ce r\u00f4le dans le bon d\u00e9roulement des op\u00e9rations a\u00e9roportuaires.

When I started this internship, I was a rather shy and uncertain person. Today, I finish it with confidence, valuable professional skills, extensive knowledge of the airport environment, and friendships that I will always cherish.

Je suis extr\u00eamement reconnaissant envers Aviapartner pour cette opportunit\u00e9 de d\u00e9veloppement personnel et professionnel. Ces seize semaines m\u2019ont permis de grandir, d\u2019apprendre et de me d\u00e9passer.

Believe it or not, sixteen weeks were simply not enough. So who knows\u2026 maybe one day I\u2019ll be the person helping you with your next ticket, and hopefully with a positive outcome! \ud83d\ude42<\/p>\n<\/div>\n\n\n\n

\"\"
The Ticketing Office. <\/figcaption><\/figure>\n\n\n\n
\"\"
Our farewell and thank-you gift for the ticketing agents! \ud83d\ude42 <\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"

A mirror selfie in my Aviapartner uniform.<\/p>\n","protected":false},"author":953,"featured_media":6873,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false,"_members_access_role":[],"_members_access_error":""},"categories":[1],"tags":[],"class_list":["post-6851","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-geen-categorie"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/sites.mm.ehb.be\/trm\/wp-content\/uploads\/sites\/111\/2026\/06\/IMG_8558.jpeg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pavQFa-1Mv","_links":{"self":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts\/6851","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/users\/953"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/comments?post=6851"}],"version-history":[{"count":3,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts\/6851\/revisions"}],"predecessor-version":[{"id":6880,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts\/6851\/revisions\/6880"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/media\/6873"}],"wp:attachment":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/media?parent=6851"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/categories?post=6851"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/tags?post=6851"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}