Brussels \/ Derri\u00e8re les \u00e9crans : mon aventure<\/p>\n\n\n\n
chez Visit Brussels<\/p>\n\n\n\n
In March, I started my internship at Visit Brussels as a co-project manager. My main<\/p>\n\n\n\n
responsibility was to contribute to the improvement of the digital information kiosks located<\/p>\n\n\n\n
throughout the city in hotels and various venues. The objective of this project was clear:<\/p>\n\n\n\n
increase the visibility and usage of these screens by both visitors and partners.<\/p>\n\n\n\n
Ma mission consistait \u00e0 analyser le fonctionnement de ces bornes d\u2019information et \u00e0 identifier<\/p>\n\n\n\n
les points qui pouvaient \u00eatre am\u00e9lior\u00e9s. Pour cela, je me suis rendu directement sur le terrain<\/p>\n\n\n\n
dans diff\u00e9rents h\u00f4tels et lieux partenaires afin de tester les \u00e9crans et d\u2019int\u00e9roger le personnel<\/p>\n\n\n\n
dans des conditions r\u00e9elles. Cette approche m\u2019a permis de mieux comprendre l\u2019exp\u00e9rience des<\/p>\n\n\n\n
utilisateurs et les d\u00e9fis rencontr\u00e9s par les \u00e9tablissements qui utilisent ces outils.<\/p>\n\n\n\n
After each visit, I prepared detailed reports describing my observations, the strengths of the<\/p>\n\n\n\n
kiosks, and the areas that required improvement. Throughout the internship, these reports<\/p>\n\n\n\n
gradually formed a comprehensive document. My goal was to create a practical blueprint that<\/p>\n\n\n\n
would allow Visit Brussels to continue developing the project after my internship had ended.<\/p>\n\n\n\n
This documentation was designed to support future decision-making and ensure continuity<\/p>\n\n\n\n
within the project.<\/p>\n\n\n\n
En plus de cette mission principale, j\u2019ai \u00e9galement eu l\u2019opportunit\u00e9 de travailler r\u00e9guli\u00e8rement<\/p>\n\n\n\n
au front office du bureau d\u2019information touristique de Bruxelles. J\u2019y ai accueilli des visiteurs<\/p>\n\n\n\n
venus du monde entier et je les ai aid\u00e9s \u00e0 d\u00e9couvrir la ville, \u00e0 trouver des activit\u00e9s adapt\u00e9es \u00e0<\/p>\n\n\n\n
leurs int\u00e9r\u00eats et \u00e0 profiter pleinement de leur s\u00e9jour. Cette exp\u00e9rience m\u2019a permis de<\/p>\n\n\n\n
d\u00e9velopper mes comp\u00e9tences en communication et en service \u00e0 la client\u00e8le dans un<\/p>\n\n\n\n
environnement international.<\/p>\n\n\n\n
Another important task entrusted to me was the development of an action plan aimed at<\/p>\n\n\n\n
expanding the retail distribution of Visit Brussels products through potential partners. This<\/p>\n\n\n\n
project required extensive research to identify retailers and organizations that might be<\/p>\n\n\n\n
interested in offering our range of products to their customers. I explored different partnership<\/p>\n\n\n\n
opportunities and analyzed potential markets that could contribute to increasing the visibility of<\/p>\n\n\n\n
the Visit Brussels brand.<\/p>\n\n\n\n
Enfin, ce stage m\u2019a permis de combiner gestion de projet, analyse de terrain, contact avec le<\/p>\n\n\n\n
public et recherche strat\u00e9gique. Cette exp\u00e9rience a \u00e9t\u00e9 particuli\u00e8rement enrichissante, car elle<\/p>\n\n\n\n
m\u2019a donn\u00e9 une vision concr\u00e8te du fonctionnement d\u2019une organisation touristique internationale<\/p>\n\n\n\n
tout en me permettant de contribuer \u00e0 des projets ayant un impact r\u00e9el sur l\u2019exp\u00e9rience des<\/p>\n\n\n\n
visiteurs \u00e0 Bruxelles<\/p>\n","protected":false},"excerpt":{"rendered":"
Brussels \/ Derri\u00e8re les \u00e9crans : mon aventure chez Visit Brussels In March, I started my internship at Visit Brussels as a co-project manager. My main responsibility was to contribute to the improvement of the digital information kiosks located throughout the city in hotels and various venues. The objective of this project was clear: increase … Lees verder “Behind the Screens: My Journey at Visit”<\/span><\/a><\/p>\n","protected":false},"author":985,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[9],"tags":[],"class_list":["post-6676","post","type-post","status-publish","format-standard","hentry","category-stage"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pavQFa-1JG","_links":{"self":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts\/6676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/users\/985"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/comments?post=6676"}],"version-history":[{"count":1,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts\/6676\/revisions"}],"predecessor-version":[{"id":6677,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/posts\/6676\/revisions\/6677"}],"wp:attachment":[{"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/media?parent=6676"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/categories?post=6676"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.mm.ehb.be\/trm\/wp-json\/wp\/v2\/tags?post=6676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}